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| Mon Sep 29 | PC Authority Reliability and Service Awards 2008 |
| As some customers may remember, we won the PC Authority Reliability and Service Awards jointly with 2 other businesses in 2006, thanks to your generous support. It would be interesting if SecretNet could post-humously win the 2008 awards (just as Pluscorp, one of the joint winners of 2006 also, did last year). Since SecretNet is not actually bankrupt or dissolved, and we're still trading (in order to clear stock and handle warranties), we are still eligible for voting. Unlike 2006, PC Authority are this year giving away $17,000 worth of prizes. You can win simply by filling in the survey! So go on then, vote for us, and anybody else you feel worthy of the award for 2008. Click here to enter the PC Authority 2008 survey |
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| Fri Sep 5 | Stock Clearance |
I've put together a page listing outstanding stock for those who are looking for something to buy from us before we close. Stock Clearance Also, we will continue accepting orders for out of stock goods over the weekend of the 6th for anybody wishing to get some last items that we do not normally stock. Then the ability to order out of stock products will be shut off completely. Plan Sunday 7th, 23:59: Ordering out of stock items on our Web site is disabled. Saturday 13th, 12pm - 4pm: Our 'official' last trading day of the shop. Remaining stock from this list will be on display in the shop for sales on this day. We will arrange suitable pick-up times for anybody with delayed pick-up orders still outstanding after this date. Saturday 20th, 2pm - 5pm: Our 'wrap up' party. All past and present staff and customers are welcome to come and enjoy pizza in the store, and share stories of the past 11.5 years. We will continue to honour warranties after this time, however please be sure to read the RA approval e-mail carefully with regards where to send your item back for return/repair. Do not ship any parcels to our current warehouse address without prior confirming that we have asked it to be sent to that address. Update 16.09.2008: Just a note, as we've received a couple of e-mails. You can still order goods which are in-stock at SecretNet to be shipped out to you. We will continue shipping out orders for goods in stock as long as the stock is available. |
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| Mon Aug 25 | Ending an Era |
After 11.5 years in the computer hardware industry, SecretNet will cease regular day-to-day shop trading as of September 13th, 2008. This has been an incredibly hard decision. We have watched the health of the industry decline over recent years, especially with new cut-price hardware vendors which we can not compete with on price by any legal means whatsoever. Things have been increasingly difficult the last two years for SecretNet. We have watched a large number of competitors, both friendly and hostile, strain and collapse. We've even seen some of our own distributors collapse under the changing marketplace that has now faced the industry. Just to reiterate, we are not bankrupt, and are not disappearing overnight, however a decision needed to be made whether we try and wait it out for things to improve (at our cost), or throw in the towel and let other players have a go. We'll continue to honour warranties on parts well after September 13th, either directly still through SecretNet, or by working with customers via e-mail to direct them to the appropriate suppliers for individual components. History of SecretNet SecretNet was founded in December 1996 by Andrew Macks and his father, Paul Macks. It grew mostly in the year of 2000, when we began sponsoring both the Overclockers Australia forums and soon after, the MPU (MultiPlayer United) computer gaming events in Sydney. SecretNet's tracking system and system builder have received positive feedback from Australian internet users and those abroad, and the management system of SecretNet (all written in-house) continues to be a world-class template of integrated business operations. Not just for stock management and invoicing, but complete bookkeeping, including banking, accounts, tax and payroll, with supplier, bank and courier company online integration. In 2006, SecretNet achieved formal recognition by being publically voted equal Best Online Retailer of the Year by PC Authority magazine. So what now? We will continue to take orders for new (out of stock) products until the 5th of September (for anybody who wants to have their last SecretNet experience), and there will continue to be clearances on the site for remaining stock as time goes on (which has already begun). We plan to smoothly wrap up operations, similarly to how we handle our Christmas period annual close-down. Stay tuned for more details about a SecretNet event on Saturday, September 13th. |
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| Mon Aug 18 | RA Stock Clearance |
| We're clearing a bunch of RA stock at the moment. Some of which are new replacements which are not current generation technology, others which are repaired or refurbished. For the latest excitement, join the SecretNet Chat Room. Lots of bargains to be had! Update 02.09.2008: The RA stock clearance products can be found in Super Secret Specials. |
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