SecretNet ABN 80 838 783 470
Sydney, Australia
(since 1996)
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Mythellaneous
Mon Sep 29PC Authority Reliability and Service Awards 2008
As some customers may remember, we won the PC Authority Reliability and Service Awards jointly with 2 other businesses in 2006, thanks to your generous support.  It would be interesting if SecretNet could post-humously win the 2008 awards (just as Pluscorp, one of the joint winners of 2006 also, did last year).

Since SecretNet is not actually bankrupt or dissolved, and we're still trading (in order to clear stock and handle warranties), we are still eligible for voting.

Unlike 2006, PC Authority are this year giving away $17,000 worth of prizes.  You can win simply by filling in the survey! So go on then, vote for us, and anybody else you feel worthy of the award for 2008.

Click here to enter the PC Authority 2008 survey

Fri Sep 5Stock Clearance
I've put together a page listing outstanding stock for those who are looking for something to buy from us before we close.

Stock Clearance

Also, we will continue accepting orders for out of stock goods over the weekend of the 6th for anybody wishing to get some last items that we do not normally stock.  Then the ability to order out of stock products will be shut off completely.

Plan

Sunday 7th, 23:59: Ordering out of stock items on our Web site is disabled.

Saturday 13th, 12pm - 4pm: Our 'official' last trading day of the shop.  Remaining stock from this list will be on display in the shop for sales on this day.  We will arrange suitable pick-up times for anybody with delayed pick-up orders still outstanding after this date.

Saturday 20th, 2pm - 5pm: Our 'wrap up' party.  All past and present staff and customers are welcome to come and enjoy pizza in the store, and share stories of the past 11.5 years.

We will continue to honour warranties after this time, however please be sure to read the RA approval e-mail carefully with regards where to send your item back for return/repair.  Do not ship any parcels to our current warehouse address without prior confirming that we have asked it to be sent to that address.

Update 16.09.2008: Just a note, as we've received a couple of e-mails.  You can still order goods which are in-stock at SecretNet to be shipped out to you.  We will continue shipping out orders for goods in stock as long as the stock is available.

Mon Aug 25Ending an Era
After 11.5 years in the computer hardware industry, SecretNet will cease regular day-to-day shop trading as of September 13th, 2008.  This has been an incredibly hard decision.  We have watched the health of the industry decline over recent years, especially with new cut-price hardware vendors which we can not compete with on price by any legal means whatsoever.

Things have been increasingly difficult the last two years for SecretNet.  We have watched a large number of competitors, both friendly and hostile, strain and collapse.  We've even seen some of our own distributors collapse under the changing marketplace that has now faced the industry.

Just to reiterate, we are not bankrupt, and are not disappearing overnight, however a decision needed to be made whether we try and wait it out for things to improve (at our cost), or throw in the towel and let other players have a go.  We'll continue to honour warranties on parts well after September 13th, either directly still through SecretNet, or by working with customers  via e-mail to direct them to the appropriate suppliers for individual components.

History of SecretNet

SecretNet was founded in December 1996 by Andrew Macks and his father, Paul Macks.  It grew mostly in the year of 2000, when we began sponsoring both the Overclockers Australia forums and soon after, the MPU (MultiPlayer United) computer gaming events in  Sydney.

SecretNet's tracking system and system builder have received positive feedback from Australian internet users and those abroad, and the management system of SecretNet (all written in-house) continues to be a world-class template of integrated business operations.  Not just for stock management and invoicing, but complete bookkeeping, including banking, accounts, tax and payroll, with supplier, bank and courier company online integration.

In 2006, SecretNet achieved formal recognition by being publically voted equal Best Online Retailer of the Year by PC Authority magazine.

So what now?

We will continue to take orders for new (out of stock) products until the 5th of September (for anybody who wants to have their last SecretNet experience), and there will continue to be clearances on the site for remaining stock as time goes on (which has already begun).

We plan to smoothly wrap up operations, similarly to how we handle our Christmas period annual close-down.

Stay tuned for more details about a SecretNet event on Saturday, September 13th.

Mon Aug 18RA Stock Clearance
We're clearing a bunch of RA stock at the moment.  Some of which are new replacements which are not current generation technology, others which are repaired or refurbished.  For the latest excitement, join the SecretNet Chat Room.

Lots of bargains to be had!

Update 02.09.2008: The RA stock clearance products can be found in Super Secret Specials.

Older News
Mon Aug 18SecretNet Fast and Cheap August Service
Sat Jun 28End of Financial Year
Wed Mar 5Intel CPU delays
Tue Mar 4WD 750Gb External Drive promotion
Mon Mar 3RSS Feeds now available
Sun Sep 2Attention People Telecom users (those with a swiftdsl.com.au or people.net.au address)
Fri Jul 6Increase in Credit Card fraud attempts recently
Mon May 14Saturdays -- they're back!
Thu Apr 26System Builder improvements
Fri Mar 2Microsoft Office 2007 Licensing
Mon Feb 5Huge Zensonic Clearance
Mon Jan 15Welcome to 2007 -- we're ready to serve you!
Sat Dec 2SecretNet voted Best Online Retailer!
Fri Sep 8Core 2 Duos beginning to settle finally
Thu Jul 27Day-to-Day Operational Changes
Thu Jul 20Core 2 Duo Release
Fri Jul 14Avoid lengthy delays on components!
Sat Jul 8Be the Ultimate GeIL Champion 06!
Fri Jun 2New products almost every day.
Sat May 6Cheap Games!
Wed Apr 26Intel make major price moves on the market
Mon Apr 24SecretNet extends its notebook line with Clevo
Fri Apr 21I'm back..
Mon Jan 23Say Hello to Wendy
Fri Jan 13Happy New Year! SecretNet Reopens!
Wed Dec 7Christmas Holidays and Outstanding Orders
Thu Oct 13MooVitz in stock again!
Fri Sep 30New! 19" Polyview V398 8ms Widescreen LCD Montor!
Thu Jul 7Battlefield 2 DVD Edition Now Back in Stock
Wed Jun 22Product News - Part 1: CPUs and Motherboards and CPUs and Motherboards
Thu Feb 24Caffeinated lollies -- now back in stock!
Tue Feb 8New Freight Options with Allied Express!
Sun Nov 28Product Notification System
Sun Jul 18Stock System Changes
Fri May 14Cheaper delivery for Melbourne, Brisbane, and soon Adelaide customers
Fri Mar 19Business as usual, personal delivery changes
Sun Feb 1Chat room reopened
Mon Jan 12Welcome back!
Mon Jan 5Happy New Year!
Sun Nov 30Christmas and New Year Holidays and .. the Super Secret Warehouse
Wed Nov 19Phase 1 of Customer Center complete
Thu Sep 11News Burst - Recent and Future Changes
Tue Jul 1New Financial Year!
Tue Jun 3New Pre-Payment methods are on their way, including Credit Card
Wed Jan 15Customer Feedback on Products and Service
Mon Jan 13Cheaper Post and Courier rates
Sat Jan 11New site online and New Year trading open
Wed Dec 11Personal Delivery strikes back
Thu Oct 17Advice on turnaround times
Thu Oct 10Important Notes about Sydney Courier COD
Fri Aug 2Eatibles and Entertainment
Mon Jul 22Note regarding requests for System Quotes
Fri Jun 28New Financial Year changes
Sun Jun 16Product Return Tracking System